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GE Service bulletin-Refrigerators energy models-ice maker fill tube freeze repair
REF04-04 march 2004 Complaints no ice production , water-ice in freezer bottom-icemaker is leaking water in back corner. Model #'s and repair kits are listed. MODELS: Built-In Side-by-Side Energy Model: ZIS360N , ZISB360D , ZISW360D , ZISS360N , ZISS360D ZIS420N , ZISB420D , ZISW420D , ZISS420N , ZISS420D ZIS480N , ZISB480D , ZISW480D , ZISS480N , ZISS480D Built-In Bottom-Freezer Models: ZIC360N RH , ZIC360N LH , ZICS360NRH , ZICS360NLH All-Freezer Models: ZIFS36NLH , ZIFS36NRH , ZIF36NMRH , ZIF36NMLH REPAIR KITS: WR49X10093 for BOTTOM-FREEZER MODELS: Contains 1 fill tube/foil heater assembly , 1 grommet , 1 connector adapter , 1 heater sleeve , 1 fill tube cover , 4 wire tie. WR49X10094 for SXS NON-DISPENSER AND ALLFREEZER MODELS: Contains 1 All freezer fill tube , 1 SxS non-dispenser fill tube , 1 wrap type fill tube heater , 1 grommet , 1 connector adapter. WR49X10100 for SXS DISPENSER MODELS: Contains 1 fill tube/foil heater assembly , 1 grommet , 1 connector adapter , 1 heater sleeve , 4 wire tie. Icemaker fill tube freezing and water leaking at the grommet could have several causes. 1. Check the following before ordering kit: • Tubing kinks • Clogged filter or water valve • Loose tubing connections • If consumer has low water pressure or other filtration systems, remove the SmartWater™ filter and install bypass cap permanently. 2. In some units the wrap-type wire heater does not provide enough heat to melt accumulating ice. Replace wire heater with a foil type heater in all BOTTOM-FREEZER and SXS DISPENSER MODELS. 3. If water leaks between the grommet and fill tube , and the grommet does not seal tightly around the tube , the grommet must be replaced. NOTE: ACCESS TO BACK OF REFRIGERATOR IS REQUIRED FOR THIS REPAIR. GE recommends two technicians move the refrigerator in order to replace the fill tube grommet.
Article Number 1227